{"id":428,"date":"2020-09-24T03:24:32","date_gmt":"2020-09-24T03:24:32","guid":{"rendered":"http:\/\/localhost\/px\/blog\/retarget-your-amazon-customers-facebook-white-hat-way-2-ways-build-amazon-facebook-audience-benefits-step-step-guides\/"},"modified":"2022-02-16T15:33:32","modified_gmt":"2022-02-16T15:33:32","slug":"retarget-your-amazon-customers-facebook-white-hat-way-2-ways-build-amazon-facebook-audience-benefits-step-step-guides","status":"publish","type":"post","link":"https:\/\/pixelfy.me\/industry\/retarget-your-amazon-customers-facebook-white-hat-way-2-ways-build-amazon-facebook-audience-benefits-step-step-guides\/","title":{"rendered":"Retarget your Amazon Customers on Facebook the White-hat way"},"content":{"rendered":"\n<p>Do you want to retarget your Amazon buyers and build an audience group on Facebook?<\/p>\n\n\n\n<p>Trust me, it is not that difficult and yes, I\u2019ll tell you exactly how you can do it.<\/p>\n\n\n\n<p>In fact, I\u2019ll share two methods with which an Amazon seller can create Facebook retargeting ads!<\/p>\n\n\n\n<p>First, let\u2019s start by explaining what retargeting actually is, and how Facebook retargeting can actually take your Amazon Business to the next level:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"what-is-retargeting-facebook-retargeting\">What is Retargeting? &#8211; Facebook Retargeting<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0d\/50e\/5f6c0d50ed13d530866439.jpg\" alt=\"image15.jpg\"\/><\/figure>\n\n\n\n<p>Retargeting means to market your brand to people who have already visited your site, or have bought from you in the past. Unlike targeting new audiences, retargeting means to reach out to warmer audiences that are already familiar with your brand.<\/p>\n\n\n\n<p>Facebook advertising is a powerful way to generate traffic to your Amazon product listings. Facebook is home to over 2 billion monthly active users, which provides sellers with a massive user base to advertise to.<\/p>\n\n\n\n<p>Facebook retargeting ads are one of the most effective advertising techniques for Amazon. They allow you to reach out to people who have already interacted with your products or brand in the past.<\/p>\n\n\n\n<p>These people are far more likely to be interested in your ad than people who have never even heard of your brand before!<\/p>\n\n\n\n<p>But how can Amazon sellers build a Facebook audience for their products, and how does it even help their Amazon business? Let\u2019s discuss this in detail to find out.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"how-can-an-amazon-seller-retarget-customers-benefits-of-having-a-facebook-audience\">How can an Amazon Seller Retarget Customers? &#8211; Benefits of having a Facebook Audience<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0d\/732\/5f6c0d732fabc748234045.png\" alt=\"image5.png\"\/><\/figure>\n\n\n\n<p>When you sell on your own website, you have complete freedom to market and sell your products however you want. On the other hand, Amazon sellers have to struggle a lot to build an external audience while still keeping in with the platform\u2019s Terms &amp; Conditions.<\/p>\n\n\n\n<p>For instance, Amazon doesn\u2019t even disclose customers\u2019 email addresses to sellers!<\/p>\n\n\n\n<p>With such restrictions, it may seem impossible to retarget your Amazon buyers on Facebook, but it\u2019s actually not that difficult.<\/p>\n\n\n\n<p>Without further ado, let\u2019s look into the two most effective ways you can retarget Amazon buyers via Facebook ads:<\/p>\n\n\n\n<p><strong>1. Retargeting existing Amazon buyers on Facebook<\/strong><br>With this option, you can reach out to people who have already bought from you on Amazon. You can retarget them on Facebook with different kinds of ad campaigns.<\/p>\n\n\n\n<p>If someone has already bought a product from you, you can target them with cross-selling campaigns for similar products or also with promotion ads if you launch another item in the niche they\u2019re interested in.<\/p>\n\n\n\n<p><strong>2. Retargeting Landing Page Visitors:<\/strong><br>This is a great way to build new audiences for your product and spread brand awareness.<\/p>\n\n\n\n<p>Drive external traffic to your Amazon page by using a retargeting pixel. You can simply install this pixel on a landing page, generate enough traffic on this page, and then retarget all these people with Facebook ads about your Amazon product.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"option-1-retargeting-existing-amazon-buyers-on-facebook\">Option 1: Retargeting existing Amazon Buyers on Facebook<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0d\/f94\/5f6c0df94f1ff511666454.jpg\" alt=\"image13.jpg\"\/><\/figure>\n\n\n\n<p>People who have bought from you in the past have already shown willingness to spend money on the products you\u2019re offering. These are probably the easiest audiences to target and sell to.<\/p>\n\n\n\n<p>The way you can retarget them on Facebook is by creating a Custom Audience by using your Amazon customer list. This list contains demographic details (name, zip code, city, and state) of each one of your Amazon buyers.<\/p>\n\n\n\n<p>When you upload this list on Facebook to create a Custom Audience, Facebook matches this data with their user base and creates an audience based on the resultant matches. You can then set up a Facebook ad and target this specific audience with it.<\/p>\n\n\n\n<p>Let me take you through this process step-by-step:<\/p>\n\n\n\n<p><strong>Step 1: Download your Amazon Buyer List<\/strong><br>First of all, log into your Amazon account and select \u201cFulfilment\u201d under the Reports tab:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0e\/3b4\/5f6c0e3b48e72912908460.png\" alt=\"image1.png\"\/><\/figure>\n\n\n\n<p>From here, select \u201cAmazon Fulfilled Shipments\u201d under the Sales tab:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0e\/54e\/5f6c0e54e1b0e721577003.png\" alt=\"image10.png\"\/><\/figure>\n\n\n\n<p>Follow the procedure to schedule a report.<\/p>\n\n\n\n<p>I recommend going back at least a month to collect buyers data, the more the better of course. This is because Facebook\u2019s match rate is only about 40%, so you should give them large amounts of data in order to come up with maximum matches (10,000+ people ideally).<\/p>\n\n\n\n<p>Download the finished report.<\/p>\n\n\n\n<p><strong>Step 2: Format your Sheet<\/strong><\/p>\n\n\n\n<p>Depending upon your preferences and the type of computer you use, you\u2019ll have to open the downloaded report in either one of the following spreadsheet editing tools:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Excel<\/li><li>Google Sheets<\/li><li>Apple Numbers<\/li><\/ul>\n\n\n\n<p>There are two changes you need to make in this sheet before you hand it over to Facebook.<\/p>\n\n\n\n<p>First, split the <strong>name<\/strong> column into two columns: <strong>first name<\/strong> and <strong>last name<\/strong>.<\/p>\n\n\n\n<p>Secondly, if you sell multiple products from completely unrelated niches, you should probably split the sheet according to the products purchased.<\/p>\n\n\n\n<p>Simply sort or filter your spreadsheet by Product and copy the data into another sheet. In this way, you can create individual spreadsheets for each product type.<\/p>\n\n\n\n<p><strong>Step 3: Turn your Amazon Buyers into Custom Audience on Facebook<\/strong><\/p>\n\n\n\n<p>Log into your Facebook ad account and select \u201cAudiences\u201d under the Assets tab:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0f\/3f1\/5f6c0f3f140ca050703682.png\" alt=\"image7.png\"\/><\/figure>\n\n\n\n<p>Now, go to \u201cCreate Audience\u201d and select \u201cCustom Audience\u201d:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0f\/576\/5f6c0f576862c491227890.png\" alt=\"image2.png\"\/><\/figure>\n\n\n\n<p>Select \u201cCustomer File\u201d from the given options:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0f\/6a7\/5f6c0f6a788a6315590835.png\" alt=\"image4.png\"\/><\/figure>\n\n\n\n<p>Go to \u201cAdd customers from your own file or copy and paste data\u201d and upload your spreadsheet.<\/p>\n\n\n\n<p>Make sure to match the following fields:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>First name<\/li><li>Last name<\/li><li>Zip<\/li><li>City<\/li><li>State<\/li><li>Country<\/li><\/ul>\n\n\n\n<p>This is it! This is how simple it is to turn your Amazon buyers into a Facebook audience.<\/p>\n\n\n\n<p>However, Facebook takes a few hours (depending upon your audience size) to fully process your file, so be patient.<\/p>\n\n\n\n<p>Now when you create a Facebook ad, instead of targeting people based on their interests, you can simply target this custom audience you just created. This is how you can retarget Amazon buyers on Facebook!<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"how-is-this-compliant-with-amazon-s-terms-of-services\">How is this Compliant with Amazon\u2019s Terms of Services?<\/h5>\n\n\n\n<p>Sellers often ask me this question, and I always show them this statement from Amazon\u2019s communication guidelines:<\/p>\n\n\n\n<p><em>\u201cIn general, you may contact buyers (Amazon.com customers) only to complete orders or to respond to customer service inquiries. <strong>You may not contact buyers for marketing or promotional purposes (including via email, physical mail, telephone, or otherwise).<\/strong>\u201d<\/em><\/p>\n\n\n\n<p>Amazon clearly prohibits sellers from emailing, mailing or calling buyers for marketing purposes but it doesn\u2019t really say anything about Facebook ads. It\u2019s safe to say that they are a gray so it\u2019s best to proceed with caution.<\/p>\n\n\n\n<p>The reason why I still recommend this is simply because of Amazon\u2019s highly competitive marketplace. Sellers do all they can to get ahead of each other so stepping into a gray zone may actually be worth it.<\/p>\n\n\n\n<p>However, if you really want to go about the whitehat way to retarget Amazon sellers, it\u2019s better to create a \u201cLookalike Audience\u201d instead of a Custom Audience from your Amazon customer list.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c0f\/c9f\/5f6c0fc9f33ca621808895.png\" alt=\"image11.png\"\/><\/figure>\n\n\n\n<p>This type of audience is not based on exact matches of your Amazon buyers, but consists of people closely similar to your Amazon buyers instead. In this way, you can still target people who are interested in your niche by keeping in with Amazon\u2019s terms of service.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"option-2-retargeting-landing-page-visitors\">Option 2: Retargeting Landing Page Visitors<\/h4>\n\n\n\n<p>The second way to retarget buyers on Facebook is by sending traffic to a landing page, tracking that traffic, and then retargeting it with a Facebook ad. All this is made possible by one thing: <strong>Facebook Pixel<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/017\/5f6c10017020b452026269.png\" alt=\"image3.png\"\/><\/figure>\n\n\n\n<p>Before I tell you how to set up the Facebook Pixel, let\u2019s first learn what it is and how it works.<\/p>\n\n\n\n<p>A pixel is a code snippet that is added to a web page in order to track all the traffic going to that page. If you add the Facebook Pixel to a landing page, it can return all sorts of information to you, such as people who made purchases, people who only visited the site etc.<\/p>\n\n\n\n<p>However, Amazons sellers have to go through an additional step to use the Facebook Pixel. SInce they can\u2019t install a pixel directly on their Amazon page, they need to have another landing page to initially send the traffic to. This page will have the Facebook Pixel to record everyone who visits.<\/p>\n\n\n\n<p>Once this page receives at least 100 people, Facebook will then let you retarget these people with ads that direct them to your Amazon product listing. This method is called sending external traffic to your Amazon page, and if you\u2019re not already doing it, you need to start <em>now<\/em>.<\/p>\n\n\n\n<p><strong>Step 1: Set up Facebook Pixel<\/strong><\/p>\n\n\n\n<p>First, you need to go to the Pixels tab in \u201cEvents Manager\u201d of your Facebook ad account.<\/p>\n\n\n\n<p>Select \u201cCreate a Pixel\u201d:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/359\/5f6c10359be44965753284.png\" alt=\"image12.png\"\/><\/figure>\n\n\n\n<p>Go ahead and create the pixel by clicking \u201cCreate\u201d on the box that appears:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/760\/5f6c10760f933383400162.png\" alt=\"image6.png\"\/><\/figure>\n\n\n\n<p>Once you\u2019re done, you now need to install this pixel on your landing page.<\/p>\n\n\n\n<p>The exact installation procedure may vary depending upon the landing page tool you use, but generally, you have to copy and paste some JavaScript code after editing it.<\/p>\n\n\n\n<p><strong>Step 2: Wait<\/strong><br>Once you\u2019re done with installing the Facebook pixel on your landing page, it\u2019s now time to start sending traffic to this page and let the pixel do its job.<\/p>\n\n\n\n<p>Facebook will automatically create a list of people who visit your page via this pixel. Remember, your list needs to have at least 100 people before you proceed to the next step. (Facebook does this to make sure that advertisers can\u2019t target individual people.)<\/p>\n\n\n\n<p><strong>Step 3: Create your Facebook Retargeting Audience<\/strong><br>This is the time to convert your landing page visitors\u2019 list into a Facebook Custom Audience.<\/p>\n\n\n\n<p>Go to \u201cAudiences\u201d tab under Assets:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/aaa\/5f6c10aaa961b302887226.png\" alt=\"image7.png\"\/><\/figure>\n\n\n\n<p>Now, go to \u201cCreate Audience\u201d and select \u201cCustom Audience\u201d:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/c51\/5f6c10c5132d0619756405.png\" alt=\"image2.png\"\/><\/figure>\n\n\n\n<p>Select \u201cWebsite Traffic\u201d from the given options:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c10\/df1\/5f6c10df18228122029115.png\" alt=\"image14.png\"\/><\/figure>\n\n\n\n<p>From here, you have the option to either target \u201cAll website visitors\u201d (everyone who visited your site), or only target people who performed a specific action on your page.<\/p>\n\n\n\n<p>For example, you can create a custom audience only for visitors who triggered the \u201cLead\u201d event:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c11\/19e\/5f6c1119e9592790404902.png\" alt=\"image9.png\"\/><\/figure>\n\n\n\n<p>Simply click \u201cCreate Audience\u201d in the bottom right corner and you\u2019re done!<\/p>\n\n\n\n<p>You can now target this custom audience just as you target any other of your audiences.<\/p>\n\n\n\n<p>Simply select this audience when you set up your Facebook ad campaign and Facebook will optimise your ad to target all these people.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"making-progress-with-facebook-retargeting-as-an-amazon-seller\">Making Progress with Facebook Retargeting as an Amazon Seller<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.pixelfy.me\/storage\/app\/uploads\/public\/5f6\/c11\/40a\/5f6c1140a11e9920488771.jpg\" alt=\"image8.jpg\"\/><\/figure>\n\n\n\n<p>Custom Audiences on Facebook are highly valuable assets for an Amazon seller.<\/p>\n\n\n\n<p>In a competitive space like Amazon\u2019s, Facebook retargeting is a strategy that must be made use of.<\/p>\n\n\n\n<p>These audiences can even be segmented into various groups (depending upon niches or frequency of purchases etc) so that each group is targeted with an especially tailored ad.<\/p>\n\n\n\n<p>In fact, don\u2019t be scared of experimenting with this audience. Target them with different ads and creatives to find out what works the best. Be innovative, the possibilities from here are endless!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want to retarget your Amazon buyers and build an audience group on Facebook?<\/p>\n","protected":false},"author":1,"featured_media":429,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/posts\/428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/comments?post=428"}],"version-history":[{"count":1,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/posts\/428\/revisions"}],"predecessor-version":[{"id":443,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/posts\/428\/revisions\/443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/media\/429"}],"wp:attachment":[{"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/media?parent=428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/categories?post=428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pixelfy.me\/industry\/wp-json\/wp\/v2\/tags?post=428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}